Sales Order Processor

Leeds Permanent £26,000 - £30,000 per year View Job Description
We are seeking a detail-oriented Sales Order Processor to join a fast-paced retail customer service team. This role focuses on ensuring the accurate and efficient processing of sales orders while maintaining a high level of customer satisfaction.
  • Competitive salary on offer
  • Opportunity to join a fast growing e-commerce business!

About Our Client

This opportunity is with a medium-sized company operating in the retail industry. They are committed to providing exceptional products and services to their customers, supported by a dedicated and professional team.

Job Description

  • Liaising with wholesale and retail customers in a professional and timely manner
  • Processing customer orders accurately and efficiently
  • Issuing invoices and maintaining accurate order records
  • Providing customer support via WhatsApp, email, and other communication channels
  • Answering customer questions and resolving issues in a clear and professional manner
  • Ensuring customer orders are packed, processed, and dispatched on time
  • Assisting with packing and operational fulfilment as required
  • Monitoring order progress and helping to troubleshoot delays or delivery issues
  • Supporting stock coordination and general supply chain management
  • Assisting with the movement of goods through the order fulfilment process
  • Helping maintain accuracy across inventory, orders, and dispatch records
  • Working closely with internal teams to ensure smooth operational flow from order receipt through to delivery

The Successful Applicant

A successful Sales Order Processor should have:

  • Previous experience in office administration, operations, customer service, or order processing
  • Strong organisational skills and excellent attention to detail
  • Good written and verbal communication skills
  • Confident using email, WhatsApp, invoicing systems, and general office software
  • Comfortable carrying out both clerical and practical hands-on tasks
  • Ability to manage multiple priorities and work efficiently under pressure
  • A proactive and solutions-focused approach
  • Experience supporting stock control, fulfilment, or supply chain activity would be advantageous
  • Experience working with both wholesale and retail customers is desirable

What's on Offer

  • Competitive salary ranging from £26,000 to £30,000 per annum.
  • Permanent position with opportunities for career development.
  • Free on-site parking and office close to main public transport links.
  • Supportive and collaborative working environment within the retail industry.
  • Potential additional benefits to be discussed at the interview stage.



If you are a motivated Sales Order Processor looking for a new challenge, we encourage you to apply today!

Contact
Lee Mcerlean
Quote job ref
JN-042026-7006889
Phone number
+44 161 829 0398

Job summary

Job function
Business Support
Subsector
Sales Order Processing
Sector
Retail
Location
Leeds
Contract type
Permanent
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-042026-7006889