Senior Client Operations Associate

Senior Client Operations Associate

London (Hybrid) | £50,000-£55,000

My client, a growing investment manager, is looking to hire a Senior Client Operations Associate into their central London team.

This is a hands-on role within a high-performing Client Services function, supporting a broad client base including advisers, investors and institutions. You will play a key role in overseeing day-to-day operations, acting as a first point of escalation, and ensuring work is delivered accurately and to a high standard.

Alongside this, you'll support and review the work of junior team members, providing guidance and helping to maintain quality across the team. This role would suit someone stepping into a more senior position, with clear potential to move into a supervisory role over time.

Key responsibilities:

• Overseeing daily workflow and acting as an escalation point
• Reviewing and checking work completed by junior team members
• Supporting onboarding, transfers, dealing and operational processes
• Overseeing reconciliations and ensuring regulatory compliance
• Producing client and internal reporting
• Driving process improvements and operational efficiencies

Profile:

• Strong experience in investment operations / client services
• Confidence reviewing and "checking" junior work
• Proactive, detail-oriented and comfortable taking ownership
• Clear leadership potential and interest in developing into a supervisory role

This is an excellent opportunity for a high-calibre operations professional looking to step up into a senior, visible role within a growing and collaborative business.