Senior Manager - Product, Client Onboarding & Business Support

Senior Manager - Product, Client Onboarding & Business Support RoleAbout the London Corporate & Institutional Banking Team

The Corporate & Institutional Banking team engages across 2 client pools:

- Corporate Banking client pool;

- Institutional client pool;For the above client pools, it employs the following product groups:

- Global Transaction Banking (Trade Finance, Correspondent banking & Cash management);

- Structured Trade Finance;

- Real Estate Finance;

The Corporate Banking client pool consists of both FTSE 100-350 or equivalent companies across the UK and Europe as well as large corporate clients within the network of The Group.Team Structure and Reporting Lines

The Senior Manager reports into the Head of Corporate & Institutional Banking.

The following lines report into the Senior Manager:Senior Analyst

CDD Analyst x4

Business Support AnalystCORE RESPONSIBILITIESDrive the product development within C&IB alongside existing products and expand on product range via product proposalsAffirm that support specific for C&IB is undertaken by COO team to ensure that all risks as identified on ongoing basisJoint responsibility with Head of Trade Finance Sales on utilization of existing FI trade flows (with support from Trade Finance Middle Office)

Projects & System DevelopmentsEnsure output from regulatory horizon scanning is embedded within the team and complies with the requirementsProvide system updates for increasing efficiencies of Operational processCoordination with appropriate stakeholdersReview details of changes in line with Group RequirementsCarryout UAT of the new or modified Systems, Compliance/Governance, Operational efficiencies and provide remedies if requiredEnsure that the enhancements offer better customer experienceBusiness SupportDrive the client onboarding process from both CDD/KYCOverseeing the team responsible for this functionCollate and obtain information from clients including but limited to identification and verification, transactional information;Challenge RMs on accuracy of statements and information;Maintain review diary for client baseHandle queries on both client transactions and client relationships when Compliance is being addressedMaintain the physical and electronic archive for client files;Ensure adherence of the wider team to relevant data quality requirements;Providing support; payment support and ensuring continuity for retail queriesTeam ManagementManaging and developing the teamAssigning tasks and delegating dutiesResponsible for team's deliverablesCompliance Responsibilities:Whilst The Bank's Compliance Department publishes policies, procedures, guidance, white papers surrounding Anti-Money Laundering rules and regulations, your responsibility will be to ensure that the Relationship Managers/Analysts/Support Staff are aware and familiar with regulations and risks from a Business Management prospective as and when new regs are actionable or the Bank launches a new product.You must be able to identify any potential risks that a customer, operation/transaction may bring to London, flag it and/or escalate it to the appropriate Senior staff members.