Back to search

Service Co-Ordinator

Westerham Temporary View Job Description
The service Co-ordinator plays a vital role in ensuring the smooth day-to-day running of our service operations and supporting our sales processes. This is a dual-function role that involves front-line customer interaction, technician scheduling, and administrative support to the sales team.
  • Fast Growing business
  • Excellent career progression

About Our Client

Our clients reputation is built on reliability, customer focus, and a commitment to health and safety. As they continue to grow, they are looking for a proactive and organised service co-ordinator to join our team and support both their operational and sales functions.

Job Description

  • Act as the first point of contact for incoming service calls and customer queries, providing professional and helpful responses.
  • Manage the service desk, logging service requests, scheduling jobs, and dispatching technicians accordingly.
  • Maintain the daily technician rota and ensure appointments are scheduled efficiently based on priority, geography, and availability.
  • Communicate job details to technicians and ensure they are equipped with the correct information and resources.
  • Monitor technician job progress and update customers where necessary on service status or delays.
  • Record and maintain accurate service records, appointments, and call logs in the company's CRM/system.

The Successful Applicant

A successful Service Co-Ordinator should have:

  • Strong organisational and multitasking skills, with the ability to prioritise and manage a fast-paced workload.
  • Confident and professional telephone manner with excellent customer service skills.
  • Good communication skills, both written and verbal.
  • High attention to detail and accuracy when preparing documentation and quotations.

What's on Offer

  • Permenant position
  • Opportunities to develop skills in a professional and supportive environment.
  • Potential for future opportunities within a dedicated team.



If you are ready to take on the role of Service Co-Ordinator in Westerham, apply today to join this dedicated organisation.

Contact
George Adlington
Quote job ref
JN-022026-6953792
Phone number
+441622604512

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Westerham
Contract type
Temporary
Consultant name
George Adlington
Consultant phone
+441622604512
Job reference
JN-022026-6953792