Save Job Back to Search Job Description Summary Similar JobsHigh-impact, hands-on HR role in a national organisationFull ownership in a lean HR teamAbout Our ClientOur client is a well-established, family-run organisation operating nationally with a strong presence across retail and distribution environments. With a workforce of over 2,000 employees and a network of sites across the UK, they pride themselves on long employee tenure, community focus, and a people-first culture.Job DescriptionManage a shared HR and Payroll inbox, triaging and resolving high-volume queriesLead on employee relations cases including grievances and disciplinariesSupport regional managers across multiple sites nationwideProvide practical HR advice in a fast-paced retail/operational settingOwn HR processes end-to-end with minimal supervisionSupport skilled worker visa and right-to-work complianceAssist with payroll queries and liaise with offshore teamsDeliver HR inductions and support onboarding processesIdentify and address recurring people issues (e.g. communication gaps)Contribute to HR projects and organisational change initiativesThe Successful ApplicantA successful Senior HR Advisor should have:Proven experience in a hands-on HR Advisor or Senior HR roleStrong employee relations experience (grievances, investigations, hearings)Confident working independently in a lean HR structure and taking ownershipExperience supporting operational, retail, or warehouse environmentsWorking multi-siteComfortable managing high volumes of queries and competing prioritiesStrong communicator, able to engage diverse and multilingual teamsKnowledge of UK employment law and HR best practiceExperience with visa sponsorship or compliance (desirable)Basic payroll knowledge or exposureCIPD qualification or equivalent experience preferredWhat's on Offer12-month FTC with potential to go permanentHybrid working (3 days on-site in Croydon)On-site parking20 days annual leave (pro rata)Statutory pensionEmployee discount schemeThis is a fantastic opportunity for an experienced Senior HR Advisor to make a meaningful impact in the retail industry. If you are based in or near Croydon and are looking for your next challenge, we encourage you to apply today!ContactHelen Abdel JabbarQuote job refJN-032026-6983814Phone number+447974390889Job summaryJob functionHuman ResourcesSubsectorHR AdvisorSectorPropertyLocationSouth CroydonContract typeInterimConsultant nameHelen Abdel JabbarConsultant phone+447974390889Job referenceJN-032026-6983814