Save Job Back to Search Job Description Summary Similar JobsImmediate start opportunityWeekly payAbout Our ClientThis organisation operates within the Not For Profit sector and is recognised for its commitment to community impact. As a small-sized organisation, they focus on delivering meaningful services and support to their stakeholders.Job DescriptionRespond to incoming customer queries via phone & email.Triage incoming customer complaints and pass to the relevant compliant handler.Responding back to customer within agreed SLA's as well as chasing internally for updates.Maintain accurate and up-to-date records in the company database.Provide administrative support to the customer service department.Assist in resolving customer issues promptly and professionally.Prepare and distribute correspondence and documentation as needed.Ensure compliance with organisational policies and procedures.Collaborate with team members to improve customer service processes.Support ad-hoc administrative tasks to aid the smooth running of the office.The Successful ApplicantA successful Temporary Customer Service Administrator should have:Proven experience in a customer service administration will be essential for this role.Strong written and verbal communication skills.Excellent problem-solving and decision-making abilities.Attention to detail and strong organisational skills.Ability to manage sensitive situations with professionalism and empathy.Proficiency with standard office software and customer management systems.What's on OfferImmediate start.A temporary position within a reputable not-for-profit organisation in St. Helens.Opportunities to enhance your skills in customer service administration.A supportive and collaborative work environment.ContactLee McerleanQuote job refJN-042026-6995017Phone number+44 161 829 0398Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorNot For ProfitLocationSt. HelensContract typeTemporaryConsultant nameLee McerleanConsultant phone+44 161 829 0398Job referenceJN-042026-6995017
