About Us

Our foundations are strong and we have longevity: Rowlands really is the oldest UK high street pharmacy. Established in 1810, we are proud of our heritage in the community. We are part of the PHOENIX Group – the largest privately owned medical group in Europe.

This provides us with the stability and security of a large parent company whilst enabling us to be at the forefront of innovation to enhance the use of technology in our pharmacies. This technology also allows our pharmacists to release clinical capacity and focus more on customer health and well-being.

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Our Employees

At Rowlands, our community pharmacy teams care as much for each other as they do for our patients - you’re not just a number here. We recognise that our colleagues are different and have individual work/life priorities and will do our best to accommodate this. Our compensation is competitive and even market leading for some roles. You can also realise your career aspirations here through our clearly defined career pathways. Come and work for us to improve the health and well-being of your community.

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Career Development 

At Rowlands and in the PHOENIX Group, we know that our colleagues are critical to our future growth. We believe that our colleagues should feel valued and understand the possibilities for a bright and exciting future with the Company.

  • We will have the most highly skilled workforce in community pharmacy.
  • We will have an ACPT in every Pharmacy.
  • We will be a great learning organisation and provide opportunities for all colleagues to develop professional and personally.
  • We will invest in Professional Qualifications to enable you to be the best you can be in your role.

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Office Culture 

At Rowlands, you become part of the family within our pharmacies. Our pharmacy teams work together to develop exceptional customer service, whilst always having fun.

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Brand Values 

We are committed to being at the heart of our community

We are committed to being the Pharmacy that you think of first for advice and support

We are committed to providing patients with an excellent customer service experience

We are committed to providing first class healthcare on the high street

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Meet the team

Nigel Swift
Managing Director

At Rowlands and in the PHOENIX Group, we know that our colleagues are critical to our future growth. We believe that our colleagues should feel valued and understand the possibilities for a bright and exciting future with the Company.

Meet the team

Mark Duncan
Pharmacy Manager

Rowlands is a real community pharmacy. I have a great relationship with the GPs and other healthcare providers, and being a trusted voice gives me a real sense of job satisfaction.

Meet the team

Alison Watson
Pharmacy Manager

I work with a lovely team who i regard as my family, i would definitely recommend working for Rowlands.

Meet the team

James
Healthcare Partner

My job involves dispensing medication, serving customers over the counter medicines and offering them
advice.
 
3 things I love about my job:
• The people I work with
• Helping customers
• It’s a bit of a cliché but I enjoy the challenge.
 
Every day presents something different, for instance some branches I visit are quiet and involve different tasks whereas others are extremely busy so you’re often required to do five things at once.
 
What would I love to move into next in my career? 
The level 3 course seems to be very in-depth so I’m interested in taking that. I’d like to visit more branches and gain some more experience in the business side of things.