About Us 

West Midlands Fire Service is the second largest fire and rescue service in England, covering an area of 902 square kilometres which include areas with the highest risk in England outside of London.

We operate 38 fire stations across the West Midlands with 1,164 firefighters working to make the West Midlands safer, stronger and healthier.

But there’s a lot more to West Midlands Fire Service than putting out fires. From the risk-based locations of our stations and how we’re governed, to Our Plan and Community Risk Management Plans - everything is connected.

About Digital & Data:

Digital & Data are the technology heartbeat of the brigade with a focus on providing intelligent services to our communities through our digitally empowered workforce.

Based in our office headquarters, the IT teams are formed into four teams.

  • Infrastructure
  • Mobilising
  • Service Support
  • Software Development

These teams provide support 24 hours a day, 365 days a year to all WMFS Fire Stations and WMFS Sites.

Office Culture

Our office culture is professional but relaxed, when working in West Midlands Fire Service HQ you'll be in an 'Agile' open plan office where hot desks are always available to book . You could find yourself working with a variety of individuals from across the organisation from other support staff to operational staff. With the addition of the brigades 'Hybrid Working Policy' this allows individuals to work from home a percentage of their working week, whilst still having the support of their colleagues via Microsoft Teams etc.

All this has helped to show WMFS as one of the leading employers' for the West Midlands.


WMFS launched its first ever Wellbeing Strategy endorsed by our Chief Fire Officer, as well as the Smarter working policy which facilitates hyprid working patterns and the freedom to work from your house and our offices at the Birmingham Headquarters. As well as making a real contribution to the safety of our communities and working for a forward-thinking, innovative and inclusive organisation, a career at WMFS offers you so much more! Along with a competitive salary and the fantastic contributory Local Government Pension Scheme, we offer a wide range of benefits from learning and development opportunities to lifestyle savings and discounts. We have a Wellbeing Strategy and also offer:

  • · Flexible/agile working arrangements
  • · Generous flexi-time scheme
  • · Free, on-site gym facilities
  • · In-house occupational health services, including access to occupational health advisors, fitness advisors, a sports therapist, physiotherapist, CBT therapist and counsellors
  • · 24/7 Employee Assistance Programme
  • · Wellbeing programmes
  • · Free car parking
  • · Sports and Welfare scheme (for a small fee) – access to discounted products and service

Why join us?

As technology moves forward, so do we and now is a very exciting time for WMFS. Following a restructure, a number of new opportunities has arisen to join with exciting projects and changes on the horizon.

west midlands fire service

Meet the team

Kash Singh
Kash Singh
Head of Digital and Data

Kash worked in Germany for Software AG before starting his career at West Midlands Fire Service. He started his career as a Software Developer, moving to Technical Project Management then into a range of senior management positions having responsibility for Infrastructure, Support, Mobilising and IT Security. His personal goals and passions are shaping and delivering the digital, data and technology transformation strategy at West Midlands Fire Service.

Passionate about cloud technology, sustainability as a business and generating ideas to drive innovation. Experienced at leading transformation, developing high-performing teams and individuals, ensuring that investments deliver value for the business.

Neville Grantham
Neville Grantham
Service Management Team Lead

I manage the day-to-day processes used by the digital and data department using the ITIL Framework, I am responsible for Change Management , Problem Management and Major Incident Management and the processes that support these ITIL lifecycle functions. I also help support the Service Delivery Manager with management of our IT 3rd party suppliers/partners.

Dominic Berry
Dominic Berry
Infrastructure Manager

I manage both the Infrastructure and Infrastructure Applications teams. I have been a part of the Digital & Data team for seven years and have managed the Infrastructure team for two years.  

Infrastructure plays a key role within Digital & Data and the Fire Service, it is the framework that allows delivery of IT solutions and services to West Midlands Fire Service.

James Turner
James Turner
Service Delivery Manager

I manage a variety of teams from the service desk to service management as the heartbeat of IT operations. I am the newest member to join the digital & data team following a new restructure and is an exciting time to be here.