Administrator

Act as the first point of contact for staff with basic IT and software issues, monitoring the IT Support Inbox as required resolve or escalate as needed.

* Act as systems administer for all systems company wide, including maintaining access control registers and permission matrices for auditing and compliance purposes.

* Manage on-boarding and off-boarding processes: liaise with our third-party IT provider to ensure that user accounts, email addresses, and system access is set up for new starters.

* Liaise with external IT support providers for technical troubleshooting or more complex issues, including reviewing monthly reporting alongside the IT Manager.

* Maintain and organise shared drives and document storage via SharePoint and Office 365.

* Coordinate updates, access control, and file permissions across digital systems.

* Keep software licences and subscriptions up to date and tracked.

* Support setup of meeting room technology (AV, Teams, screen-sharing).

* Assist with ad hoc IT projects and new tech/process rollouts.

* Document basic IT procedures and update internal guides or FAQs for staff use.Office Management

* Support day-to-day operations of the office to ensure a smooth, organised, and welcoming environment.

* Act as a contact for the building's management team, resolving facilities-related issues as they arise.

* Maintain office supplies, kitchen stock, stationery, and all other consumables.

* Coordinate with third-party vendors and service providers (e.g. cleaners, coffee machine engineers, M&E contractors).

* Support with incoming/outgoing mail and deliveries.

* Support with meeting room bookings and ensure presentation equipment is in working order.

* Take initiative to help solve office-related issues proactively and independently.* Whilst PA support is not a core part of this position, having a positive and can-do attitude to supporting the wider team is crucial.

* Provide high-level administrative and organisational support to the Senior Management Team (diary management, travel booking, and coordination of meetings).

* Schedule and coordinate board and investor meetings.

* Manage confidential and time-sensitive information with discretion.

* Support document execution and legal paperwork handling (e.g. NDAs, lease agreements).

* Maintain a good working relationship with key stakeholders, including our investors and capital partners.

* Assist with expense reports, invoice approvals, and general finance admin support for the office function.