Save Job Back to Search Job Description Summary Similar JobsLucrative bonus potentialAbove market benefits / perksAbout Our ClientThe employer is a well-established retail organisation with a reputation for offering high-quality products and excellent service. As part of a medium-sized team, they are committed to providing a professional and customer-focused shopping experience in their Birmingham StoreJob DescriptionMotivate, coach and develop store teams to exceed KPIs, sales targets and resultsIdentify and maximise sales opportunities (e.g. promotions, outfit building, up & cross selling, corporate sales/events) to ensure sales and margins targets are achieved and exceededDeliver and drive your team to ensure customer service expectation by ensuring expert product knowledge, ensuring you and the team are up to date with the latest store ranges and promotionsSupport with managing and minimising all controllable costs efficiently and within planned budgetsUtilise and encourage colleagues to use all store, business and staff training tools, including commercial reports, VM directives and tools to support the delivery and consistency in visual and store standardsDrive a culture of exceptional customer service by ensuring all team members are fully conversant with companies customer service, FEEFO and current store promotions and ranges.Support with reporting and analysing of data, including trading and conversion, managing all compliance and controlling stock and costs in line with company expectationsEncourage and recognise outstanding team performance, to increase team motivation and store moraleChampion colleague engagement and identify suitable initiatives to drive improvements in engagement survey results and employee turnoverComply with all company policy and procedures and adherence to company health & safety guidelines and security processesThe Successful ApplicantA successful Assistant Branch Manager should have:Experience in a retail or customer-facing role, ideally with leadership responsibilities.Strong organisational and problem-solving skills to manage daily store operations effectively.Proven ability to motivate and develop a team to achieve sales targets.Excellent communication skills to engage with both customers and team members.An understanding of stock management and visual merchandising principles.A proactive approach to ensuring compliance with company policies and procedures.A focus on delivering high-quality service and maintaining customer satisfaction.What's on OfferA competitive salary ranging from to £32,000 per annum, plus bonus.Performance-based bonus opportunities.A permanent role for a British Heritage BrandOpportunities for professional growth and development within the company.A supportive and collaborative team environment.If you are eager to join a thriving retail company and take the next step in your career, we encourage you to apply for this exciting Assistant Branch Manager role in BirminghamContactLyndsey SheridanQuote job refJN-072026-7058084Phone number+44 161 829 0372Job summaryJob functionRetailSubsectorStore ManagementSectorRetailLocationBirminghamContract typePermanentConsultant nameLyndsey SheridanConsultant phone+44 161 829 0372Job referenceJN-072026-7058084
