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Business Transformation Manager / Change Consultant

London Temporary View Job Description
An experienced Business Transformation Manager / Change Consultant is required to support a major accommodation transformation programme alongside the implementation of a new technology platform. The role will lead change strategy, operating model development, process improvement, stakeholder engagement, adoption planning, and benefits realisation to ensure successful delivery of organisational and operational change.
  • Play a key role in shaping and delivering high-profile business transformation.
  • Competitive day rate.

About Our Client

Our client is a leading Higher Education institution undertaking a significant transformation programme within its accommodation services function. As part of a wider technology-enabled change initiative, the organisation is investing in new processes, operating models and ways of working to enhance service delivery, operational efficiency and user experience across a complex stakeholder environment. This role offers the opportunity to contribute to a high-profile transformation with organisation-wide impact.

Job Description

  • Lead an initial discovery and change assessment phase.
  • Assess business impacts, risks, and organisational readiness.
  • Develop and deliver a pragmatic change management strategy and adoption plan.
  • Validate and improve future-state business processes.
  • Design and document an operating model, including roles, responsibilities, ownership, and governance.
  • Facilitate stakeholder engagement workshops across operational and leadership teams.
  • Produce communications, training, and engagement plans.
  • Define measurable benefits, success metrics, and benefits tracking mechanisms.



The Successful Applicant

A successful Transformation / Change Consultant should have:

  • Business transformation and organisational change programmes.
  • Change management, adoption, and business readiness.
  • Operating model design and implementation.
  • Business process improvement and optimisation.
  • Benefits realisation and value tracking.
  • Stakeholder engagement within complex organisations.
  • Workshop facilitation and senior stakeholder management.
  • Higher Education sector experience.
  • Accommodation, housing, student services, or customer service transformation programmes.
  • Experience with SaaS platform implementations.
  • Familiarity with self-service, automation, and digital service transformation initiatives.

What's on Offer

  • Play a key role in shaping and delivering a high-profile business transformation programme with significant organisational impact.
  • Competitive day rate.



If you're interested in this role, apply now!

Contact
Amelia Hogg
Quote job ref
JN-082026-7078542
Phone number
+442072692106

Job summary

Job function
Transformation
Subsector
Consulting
Sector
Not For Profit
Where
London
Contract type
Temporary
Consultant name
Amelia Hogg
Consultant phone
+442072692106
Job reference
JN-082026-7078542