Customer Experience Advisor

Andover Temporary £14 - £16 per hour View Job Description
The role of Customer Experience Advisor is focused on delivering exceptional service to customers. Based in Andover, you will play a pivotal role in ensuring customer satisfaction through effective communication and problem-solving.
  • Must be available for temporary work.
  • Full time, office based role.

About Our Client

This is a temporary opportunity with a well-regarded organisation. Operating as a mid-sized company, they are dedicated to providing high-quality products and services to their clients and customers.

Job Description

  • Respond promptly to customer inquiries via phone, email, or other communication channels.
  • Address and resolve customer complaints in a professional and efficient manner.
  • Maintain accurate records of customer interactions and transactions.
  • Provide detailed information about products and services.
  • Collaborate with internal teams to ensure customer satisfaction and timely issue resolution.
  • Identify opportunities to improve the customer experience and suggest improvements.
  • Assist in processing orders, forms, and applications as required.
  • Follow company policies and procedures to maintain a consistent standard of service.

The Successful Applicant

A successful Customer Experience Advisor should have:

  • Strong communication and interpersonal skills.
  • Proficiency in using computer systems and CRM software.
  • Attention to detail and problem-solving abilities.
  • A customer-focused approach with a positive attitude.
  • Ability to work effectively in a team environment and independently.
  • Be able to work in the office full time.

What's on Offer

  • Hourly pay ranging from £14.00 to £16.00.
  • Temporary role offering new experiences.
  • Opportunity to work with a supportive and collaborative team in Andover.
  • Potential for professional growth and skill development.



Contact
Sophie Markham
Quote job ref
JN-072026-7053084
Phone number
+44 238 068 2210

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
FMCG (Fast Moving Consumer Goods)
Location
Andover
Contract type
Temporary
Consultant name
Sophie Markham
Consultant phone
+44 238 068 2210
Job reference
JN-072026-7053084