Save Job Back to Search Job Description Summary Similar JobsImmediate start !Fantastic opportunity in a growing business.About Our ClientThe company is a well established organisation within the FMCG industry, recognised for its commitment to delivering high-quality products and excellent service. Operating within a collaborative and supportive environment, the company provides a stable and rewarding workplace for its employeesJob DescriptionManage customer orders and ensure accurate processing within specified timelines.Coordinate with internal departments to resolve customer queries and issues efficiently.Maintain and update customer records to ensure accuracy and compliance.Monitor and track order statuses, ensuring timely communication with customers.Support the preparation of reports and documentation for internal and external stakeholders.Assist in identifying process improvements to enhance customer satisfaction.Ensure alignment with company policies and industry standards in all activities.Provide general administrative support to the customer service team as required.The Successful ApplicantA successful Customer Operations Coordinator should have:Previous experience in a customer service or operations role, ideally within the FMCG sector.Strong organisational and multitasking skills to manage multiple priorities effectively.Proficiency in using relevant software and tools for order management and communication.Excellent communication skills, both written and verbal, to liaise with customers and teams.A proactive and solution-oriented approach to problem-solving.Attention to detail to ensure accuracy and compliance in all tasks.What's on OfferCompetitive salary .Opportunity to work in a reputable organisation within the FMCG industry.Supportive company culture with opportunities for growth and development.Comprehensive benefits package to enhance work-life balance.ContactDanielle HughesQuote job refJN-032026-6968666Phone number+44 161 828 6223Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorFMCG (Fast Moving Consumer Goods)LocationRedditchContract typePermanentConsultant nameDanielle HughesConsultant phone+44 161 828 6223Job referenceJN-032026-6968666
