Customer Service Advisor

Birmingham Temporary £13 - £14 per hour View Job Description
We are seeking a Customer Service Advisor to join a retail team on a temporary basis. The role involves providing excellent customer support, ensuring customer satisfaction, and handling queries efficiently.
  • Immediate start temp role
  • Central office location

About Our Client

This opportunity is with a small-sized retail organisation known for its commitment to providing outstanding customer service and quality products. They are dedicated to maintaining a high standard of professionalism and customer care.

Job Description

  • Respond to customer queries via phone and email.
  • Provide detailed information about products and services.
  • Resolve customer complaints in a timely and professional manner.
  • Assist with processing orders and handling transactions accurately.

The Successful Applicant

A successful Customer Service Advisor should have:

  • Previous experience in a customer service role..
  • Strong communication and interpersonal skills.
  • Ability to handle customer queries with professionalism and empathy.
  • Competence in using computer systems and managing data accurately.
  • Problem-solving skills and a proactive approach to challenges.
  • Attention to detail and organisational skills.
  • Flexibility to adapt to a dynamic work environment.
  • Can commit to a temporary role.

What's on Offer

  • Immediate start.
  • Weekly pay.
  • Central office location.
Contact
Lee Mcerlean
Quote job ref
JN-012026-6933446
Phone number
+44 161 829 0398

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Retail
Location
Birmingham
Contract type
Temporary
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-012026-6933446