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Customer Service Advisor

Crawley Permanent £25,200 - £30,800 per year View Job Description
The Customer Service Advisor will play a key role in delivering exceptional service to clients within the business services industry. This permanent role offers an exciting opportunity to address customer needs and provide effective solutions.
  • Hybrid working model
  • Well established organisation

About Our Client

The hiring organisation is a well-established, medium-sized company operating within the business services sector. They are known for their professional approach and focus on providing tailored solutions to their clients.

Job Description

  • Respond to customer enquiries promptly and professionally through various communication channels.
  • Provide accurate information about products and services, ensuring customer satisfaction.
  • Resolve customer issues efficiently and escalate complex cases when necessary.
  • Maintain detailed records of customer interactions within the system.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Identify opportunities for service improvement and share feedback with the management team.
  • Support team members in achieving departmental targets and goals.
  • Stay updated on company policies, services, and industry trends to better assist customers.

The Successful Applicant

A successful Customer Service Advisor should have:

  • A strong background in customer service within the business services industry.
  • Excellent communication and interpersonal skills.
  • Proficiency in using customer relationship management (CRM) systems.
  • A proactive approach to problem-solving and meeting customer needs.
  • The ability to work effectively both independently and as part of a team.
  • Strong organisational and time management skills.
  • A commitment to delivering high-quality service and exceeding customer expectations.

What's on Offer

  • A competitive salary ranging from £25,200 to £30,800.
  • Comprehensive benefits package tailored to your needs.
  • Supportive and professional work environment in the business services sector.
  • Opportunities for career growth and development within the organisation.
  • Permanent role with stability and room for progression.



If you are passionate about delivering exceptional customer service and are eager to make a positive impact, this Customer Service Advisor role is an excellent opportunity. Apply today to join a thriving team!

Contact
Conal Supple
Quote job ref
JN-042026-6989552
Phone number
+441932264032

Job summary

Job function
Retail
Subsector
Sales Consultants
Sector
Business Services
Location
Crawley
Contract type
Permanent
Consultant name
Conal Supple
Consultant phone
+441932264032
Job reference
JN-042026-6989552