Save Job Back to Search Job Description Summary Similar JobsDevelop your customer service experience.Hybrid working offering work/life balance.About Our ClientThe company is a well-established organisation known for delivering reliable products and services. Operating as part of a medium-sized team, the company values expertise and commitment to customer satisfaction.Job DescriptionRespond promptly to customer enquiries via phone, email, or other communication channels.Provide accurate information about products and services.Resolve customer complaints efficiently and escalate issues when necessary.Maintain accurate records of customer interactions and transactions.Assist in processing orders and tracking deliveries to ensure customer satisfaction.Collaborate with internal teams to address customer concerns and improve service quality.Identify opportunities to enhance customer experience and recommend improvements.Adhere to company policies and maintain a professional demeanour at all times.The Successful ApplicantA successful Customer Service Advisor should have:Proven experience in a customer service role.Strong verbal and written communication skills.Ability to handle multiple tasks and prioritise effectively in a fast-paced environment.Proficiency in using customer relationship management (CRM) tools and office software.A proactive approach to problem-solving and attention to detail.A customer-focused mindset with a commitment to delivering excellent service.What's on OfferCompetitive hourly rate.Supportive and professional working environment.Potential for career development and networking opportunities.If you are a motivated individual with a passion for customer service, this is a great opportunity to join a respected company. Apply now to take the next step in your career!ContactAmy DanielsQuote job refJN-042026-6996865Phone number+442380206441Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorIndustrial / ManufacturingLocationSouthamptonContract typeTemporaryConsultant nameAmy DanielsConsultant phone+442380206441Job referenceJN-042026-6996865
