Save Job Back to Search Job Description Summary Similar JobsImmediate start temporary opportunityWeekly payAbout Our ClientThe hiring organisation is a well-regarded business, known for its commitment to providing excellent service to its customers. As a medium-sized company, it offers an engaging and professional work environment with a focus on customer satisfactionJob DescriptionRespond to customer queries promptly and professionally through various communication channels.Provide accurate information about products and services to customers.Handle customer complaints and ensure effective resolution to maintain satisfaction.Update and maintain customer records in the system with attention to detail.Collaborate with other departments to ensure seamless customer service delivery.Monitor and follow up on pending customer issues to ensure timely resolution.Adhere to company policies and procedures while addressing customer concerns.Contribute to improving customer service processes by providing constructive feedback.The Successful ApplicantA successful Customer Service Advisor should have:Previous experience in a customer-facing role.Strong communication and interpersonal skills.Ability to handle challenging situations with professionalism and empathy.Basic computer literacy to manage customer records and communication tools effectively.An organised and detail-oriented approach to work tasks.Be fully flexible between the hours of 8am - 7pm Mon - Sun (5 day working week)What's on OfferImmediate startWeekly payA chance for extension or temp to permEasy location via public transport linksContactLee McerleanQuote job refJN-072026-7057918Phone number+44 161 829 0398Job summaryJob functionBusiness SupportSubsectorContact CentreSectorBusiness ServicesLocationGatesheadContract typeTemporaryConsultant nameLee McerleanConsultant phone+44 161 829 0398Job referenceJN-072026-7057918
