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Customer Service Advisor

Slough Permanent £31,500 - £38,500 per year View Job Description
This is a fantastic opportunity for a Customer Service Advisor to join a thriving team in the FMCG industry. The role requires a focus on delivering excellent customer service and ensuring smooth communication with clients and internal teams in Slough.
  • Skilled in managing customer orders and delivering great service?
  • Thrive in a customer-focused role where no two days are the same?

About Our Client

This company is a well-established organisation in the FMCG sector, known for its commitment to providing high-quality products and services. Operating as part of a medium-sized team, the company values efficiency and customer satisfaction in all aspects of its operations.

Job Description

  • Respond promptly and professionally to customer inquiries via phone and email.
  • Process orders accurately and ensure timely delivery of goods.
  • Resolve customer issues and complaints with a focus on maintaining satisfaction.
  • Collaborate with internal teams to ensure smooth operations and communication.
  • Maintain accurate records of customer interactions and transactions.
  • Monitor and follow up on outstanding orders and payments.
  • Provide support to the sales team by managing customer accounts and queries.
  • Ensure compliance with company policies and industry regulations.

The Successful Applicant

A successful Customer Service Advisor should have:

  • A strong background in customer service.
  • A keen eye for detail and the ability to manage multiple tasks effectively.
  • Proficiency in using customer relationship management (CRM) software.
  • A proactive and solutions-focused approach to customer queries.
  • Familiarity with order processing and account management systems.

What's on Offer

  • A competitive salary ranging from £31,500 to £38,500 per annum.
  • Free on-site parking.
  • A permanent position in a reputable company within the FMCG industry.
  • Opportunities to work in a supportive and collaborative environment.



This is an excellent chance to advance your career as a Customer Service Advisor. If you are looking for a role that values your skills and offers growth opportunities, apply now!

Contact
Grace Chandler
Quote job ref
JN-072026-7058120
Phone number
+441189337026

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
FMCG (Fast Moving Consumer Goods)
Location
Slough
Contract type
Permanent
Consultant name
Grace Chandler
Consultant phone
+441189337026
Job reference
JN-072026-7058120