Customer Service Advisor

Redditch Temporary £13 - £14 per hour View Job Description
As a Customer Service Advisor in the industrial and manufacturing sector based in Redditch, you'll play a key role in handling customer queries and ensuring smooth communication between clients and the organisation. This temporary position focuses on providing accurate information and support to enhance customer satisfaction.
  • Immediate start opportunity based in Redditch
  • Weekly pay

About Our Client

This organisation operates within the industrial and manufacturing sector.

Job Description

  • Respond to customer enquiries via phone and email promptly and professionally.
  • Provide accurate product and service information to customers.
  • Log and update customer records in the system efficiently.
  • Resolve customer complaints or escalate them to the appropriate team as needed.
  • Collaborate with internal teams to ensure timely resolution of customer issues.
  • Monitor order statuses and provide updates to customers.
  • Support the team in meeting service delivery targets.
  • Maintain a high level of attention to detail in all tasks.

The Successful Applicant

A successful Customer Service Advisor should have:

  • Previous experience in a customer service role, preferably within the industrial or manufacturing sector.
  • Strong communication and problem-solving skills.
  • Ability to work well under pressure in a busy environment.
  • Proficiency in using computer systems and customer management tools.
  • An organised and detail-oriented approach to work.
  • A positive and professional attitude towards customers and colleagues.

What's on Offer

  • Weekly pay.
  • Free on-site parking.
  • Immediate start.
Contact
Lee Mcerlean
Quote job ref
JN-092026-7095185
Phone number
+44 161 829 0398

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Industrial / Manufacturing
Where
Redditch
Contract type
Temporary
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-092026-7095185