Customer Service Advisor

Leeds Temporary £14 - £14 per hour View Job Description
This Customer Service Advisor role in Leeds is all about supporting customers with their queries and ensuring a smooth service experience. You'll be the first point of contact, helping to resolve issues and keeping things running efficiently in the business services industry.
  • 21st September start date!
  • On-going role with the possibility of being extended or going perm!

About Our Client

This role is within the business services industry, based in Leeds. This opporutnity will be fully office based and offers full-time hours only (Mon - Fri 09:00am - 17:30pm)

Job Description

  • Respond to customer queries promptly and professionally via inound calls.
  • Provide accurate information and solutions to customer issues.
  • Log and update customer interactions within internal systems.
  • Collaborate with other departments to resolve complex enquiries.
  • Maintain a high level of customer satisfaction through excellent service.
  • Identify recurring issues and suggest improvements to processes.
  • Follow company policies and procedures in all interactions.
  • Support team goals by contributing to overall service targets.

The Successful Applicant

A successful Customer Service Advisor should have:

  • Strong communication skills, both written and verbal.
  • A customer-focused approach with a problem-solving mindset.
  • Confidence in using computer systems and managing multiple tasks.
  • Attention to detail and the ability to work under pressure.
  • Previous experience in customer service or a similar role.
  • Can commit to an on-going temporary role starting on the 21st September.



Please be advised that all employment offers are subject to the successful completion of pre-employment screening, including a Basic DBS check and credit check.

What's on Offer

  • 14.73ph & weekly pay.
  • Start date - 21st September.
  • City centre office - close to main public transport links.
  • Possibility to be extended or go perm.
Contact
Lee Mcerlean
Quote job ref
JN-092026-7102822
Phone number
+44 161 829 0398

Job summary

Job function
Business Support
Subsector
Contact Centre
Sector
Financial Services
Where
Leeds
Contract type
Temporary
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-092026-7102822