Save Job Back to Search Job Description Summary Similar JobsTemporary3 month contractAbout Our ClientThis role is with a company in the FMCG industry, based in Andover.Job DescriptionRespond to customer queries via phone, email, and other communication channels.Process customer orders and ensure they are accurately recorded in the system.Resolve any delivery or order-related issues promptly and professionally.Maintain up-to-date records of customer interactions and transactions.Work closely with internal teams to ensure customer needs are met effectively.Provide product information and support to customers as required.Monitor and follow up on outstanding issues to ensure resolution.Assist with general administrative tasks within the customer service department.The Successful ApplicantA successful Customer Service Agent should have:Previous experience in a customer service role within a busy environment.Strong communication skills, both written and verbal.Proficiency in using customer relationship management (CRM) systems or similar tools.An organised approach to handling multiple tasks and priorities.A proactive attitude towards problem-solving and customer satisfaction.The ability to work well independently and as part of a team.What's on OfferHourly pay ranging from £14 - £16 per hour dependent on the level of experience.Temporary contract with opportunities to gain valuable experience in the FMCG industry.Location in Andover, offering a convenient working environment.If you're interested in this role, apply now.ContactEllie BrettQuote job refJN-072026-7072281Phone number+442380206442Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorBusiness ServicesWhereAndoverContract typeTemporaryConsultant nameEllie BrettConsultant phone+442380206442Job referenceJN-072026-7072281
