Save Job Back to Search Job Description Summary Similar JobsCustomer Service Executive role in the City of London.Hybrid position with flexibility.About Our ClientThe company is a reputable organisation within the business services sector, known for its commitment to providing outstanding client support. Operating as part of a well-established industry, they offer a structured and professional environment to all team members.Job DescriptionHandle customer inquiries promptly and professionally via phone, email, and online platforms.Ensure customer records are accurately maintained and updated in the system.Collaborate with internal teams to resolve customer issues efficiently.Monitor and track customer service metrics to maintain high service standards.Provide product and service information to customers as required.Identify and escalate complex issues to the relevant department for resolution.Support the team in achieving customer satisfaction goals and KPIs.Contribute to process improvement initiatives within the department.The Successful ApplicantA successful Customer Service Executive should have:Excellent communication and interpersonal skills.A strong ability to manage multiple tasks and prioritise effectively.Proficiency in using customer relationship management (CRM) tools or similar systems.An eye for detail and a commitment to delivering high-quality service.A positive attitude towards problem-solving and customer engagement.Previous experience in a similar customer service or support role.What's on OfferAn hourly pay of £18.00 to £22.00, depending on experience and skills.Temporary contract with the opportunity to gain valuable experience in the business services industry.Paid holidays to ensure a good work-life balance.A supportive and professional work environment.If you are ready to bring your customer service expertise to a new role, apply now to join the team and contribute to their continued success.ContactGloria OtooQuote job refJN-062026-7043431Phone number+442072691734Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorRetailLocationLondonContract typeTemporaryConsultant nameGloria OtooConsultant phone+442072691734Job referenceJN-062026-7043431
