Save Job Back to Search Job Description Summary Similar JobsCustomer Service ManagerMansfield / On-siteAbout Our ClientThis organisation operates within the industrial and manufacturing sector, offering high-quality products and services to its clients. As a small-sized company, they take pride in their focused expertise and commitment to delivering exceptional solutions.Job DescriptionDevelop and execute a comprehensive CS strategy to achieve business objectives.Lead and manage the CS team to ensure targets are met or exceeded.Ensure timely and active order processing within the industrial and manufacturing sector.Maintain and strengthen relationships with existing customersPrepare and present regular reports to senior management.Collaborate with other departments to align sales strategies with overall business goals.Ensure compliance with company policies and industry regulations within the sales function.Support the implementation of a new CRM & Ticketing systemThe Successful ApplicantA successful Customer Service Manager should have:Experience in a similar Customer Service Leadership roleUnderstanding of order managementExperience working collaboratively across multiple departmentsboth operational and strategicWhat's on OfferA competitive salary between £45,000 and £50,000 per annum.A permanent role offering stability and growth opportunities.The chance to work in Mansfield within a small-sized company in the industrial and manufacturing sector.Opportunities to make a significant impact on the company's sales performance.If you are ready to take the next step in your career as a Head of Sales, apply now to join this exciting opportunity in Mansfield.ContactZach JohnsonQuote job refJN-052026-7023210Phone number+44 113 243 7708Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorIndustrial / ManufacturingLocationMansfieldContract typePermanentConsultant nameZach JohnsonConsultant phone+44 113 243 7708Job referenceJN-052026-7023210
