Save Job Back to Search Job Description Summary Similar JobsCustomer Service Officer (Reception based) required for immediate start!Work for a well-known Public Sector organisation based in London.About Our ClientThis Public Sector organisation operates within the Secretarial & Business Support department, offering essential services to the community. As a medium-sized entity, they are committed to delivering high standards of service and professionalism.Job DescriptionServe as the primary contact for visitors and callers, ensuring a professional and welcoming reception area.Manage incoming calls, emails, and correspondence, directing them to the appropriate departments efficiently.Maintain accurate records of visitor logs and appointments.Assist with administrative tasks, including data entry and document preparation, as required.Coordinate meeting room bookings and ensure facilities are prepared for use.Provide general information and guidance to visitors regarding services.Ensure the reception area is tidy and presentable at all times.Support the wider Secretarial & Business Support team with ad hoc tasks when necessary.The Successful ApplicantA successful Customer Service Officer (Reception based) should have:Previous experience in a reception or customer service role, ideally within the public sector.Strong customer service skills with a professional, friendly, and approachable manner.Excellent communication and interpersonal skills, with the ability to handle sensitive enquiries with tact and discretion.Experience engaging with a wide range of stakeholders, including members of the public.The ability to assess customer needs, provide accurate information, and resolve queries effectively.A proactive and self-motivated approach, with the ability to work independently and use initiative.A flexible and adaptable approach to work.A professional and presentable manner at all times.A commitment to equality, diversity, and inclusive service delivery.What's on OfferCompetitive hourly pay between £15.96 and £17.73, depending on experience.Availability to work shifts between 8:00am and 6:00pm.A temporary position based in London, ideal for gaining experience in the Public Sector.Opportunity to work in a professional and supportive environment.If you are looking for a rewarding opportunity as a Customer Service Officer (Reception based) in London, apply now to take the next step in your career!ContactBridget WilsonQuote job refJN-062026-7038108Phone number+44 207 269 2105Job summaryJob functionBusiness SupportSubsectorReceptionistSectorPublic SectorLocationLondonContract typeTemporaryConsultant nameBridget WilsonConsultant phone+44 207 269 2105Job referenceJN-062026-7038108
