Save Job Back to Search Job Description Summary Similar JobsImmediate start temp to perm opportunityWeekly payAbout Our ClientThe hiring company is a well-established organisation within the FMCG industry, recognised for its commitment to delivering quality products and services. As a key player in its field, the company offers a fast-paced working environment with a focus on operational excellence.Job DescriptionRespond to customer inquiries and resolve issues in a timely and professional manner.Process customer orders accurately, ensuring all details are verified and recorded.Maintain and update customer accounts, ensuring all information is current and accurate.Collaborate with internal teams to address customer concerns and ensure smooth operations.Provide product and service information to customers as required.Monitor and track order progress, keeping customers informed of any changes or delays.Identify opportunities to improve customer service processes and recommend enhancements.Adhere to company policies and industry regulations when handling customer interactions.The Successful ApplicantA successful Customer Service Representative should have:Previous experience in a customer service role, preferably within the FMCG sector.Strong communication and interpersonal skills.Proficiency in using customer relationship management (CRM) systems or similar software.Ability to multitask and work effectively in a fast-paced environment.Attention to detail and a proactive approach to problem-solving.Basic knowledge of the FMCG industry and its operations.Please note due to immediacy of this role we can only consider candidates who can start ASAP.What's on OfferCompetitive hourly rate of £14.00 to £17.00 per hour, based on experience.Opportunity to gain valuable experience in the FMCG industry.Temporary position with the potential to build your skillset and expand your career.Accessible location in Thirsk with a supportive team environment.If you are interested in this Customer Service Representative role in Thirsk, we encourage you to apply today and take the next step in your career within the FMCG industry.ContactLee McerleanQuote job refJN-062026-7044450Phone number+44 161 829 0398Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorIndustrial / ManufacturingLocationNorthallertonContract typeTemporaryConsultant nameLee McerleanConsultant phone+44 161 829 0398Job referenceJN-062026-7044450
