Save Job Back to Search Job Description Summary Similar JobsWorking for a well established organisationImmediate StartAbout Our ClientThe employer is a well-established organisation within the industrial and manufacturing sector, known for its innovative approach and commitment to delivering high-quality products and services. As a medium-sized enterprise, they are focused on maintaining strong client relationships and ensuring customer satisfaction.Job DescriptionRespond to customer queries and requests promptly and professionally.Provide solutions to customer issues while maintaining a high standard of service.Manage and update customer accounts and records accurately.Collaborate with internal teams to ensure seamless service delivery.Monitor and track customer orders, ensuring timely fulfilment and delivery.Identify opportunities for process improvements to enhance the customer experience.Support the preparation of reports and documentation as required.Maintain compliance with company policies and industry regulations.The Successful ApplicantA successful Customer Support Specialist should have:Proven experience in a customer service or support role, ideally within the industrial or manufacturing sector.Strong problem-solving skills and attention to detail.Excellent communication and interpersonal abilities.Proficiency in using customer relationship management (CRM) software or similar tools.Ability to multitask and prioritise workload effectively.A proactive approach to identifying and resolving issues.Knowledge of industry-specific processes and terminology would be advantageous.What's on OfferCompetitive hourly rate ranging from £15 - £18 per hourFixed-term contract with potential for growth and development opportunities.Supportive and collaborative work environment in Burgess Hill.Exposure to the industrial and manufacturing sector.Comprehensive benefits package to support your well-being.If you are passionate about delivering excellent customer service and are looking for a new challenge, apply now to join a respected name in the industrial and manufacturing industry!ContactConal SuppleQuote job refJN-062026-7037258Phone number+441932264032Job summaryJob functionEngineering & ManufacturingSubsectorOperations ManagementSectorIndustrial / ManufacturingLocationBurgess HillContract typeInterimConsultant nameConal SuppleConsultant phone+441932264032Job referenceJN-062026-7037258
