Customer support specialist

Burgess Hill Temporary £15 - £16 per hour View Job Description
In this temporary Customer Support role, based in Mexico, you'll assist customers by handling their inquiries and resolving issues efficiently, ensuring smooth day-to-day operations. Your contributions will help maintain excellent service standards within the industrial and manufacturing industry.
  • Temporary role until end of the year
  • Immediate start, hybrid

About Our Client

An organisation within the industrial and manufacturing sector located in Mexico.

Job Description

  • Respond to customer inquiries via phone, email, or other communication channels.
  • Provide accurate information about products and services.
  • Resolve customer issues promptly and professionally.
  • Maintain detailed and accurate records of customer interactions.
  • Work closely with other departments to address customer concerns effectively.
  • Identify opportunities for improving customer satisfaction and suggest solutions.
  • Assist with processing orders and managing delivery timelines.
  • Support team efforts to meet or exceed service targets.

The Successful Applicant

A successful Customer Support professional should have:

  • Experience in a customer service or support role, preferably in the industrial or manufacturing industry.
  • Strong communication and problem-solving skills.
  • Attention to detail and ability to multitask effectively.
  • Proficiency in using relevant software and tools for customer management.
  • A customer-focused approach with a commitment to delivering high-quality service.

What's on Offer

  • Hourly pay of £15 per hour dependent on the level of experience.
  • Temporary contract offering flexibility and varied work.
  • Opportunity to support customers within the industrial and manufacturing sector in Mexico.



If you're interested in this role, apply now.

Contact
Halle Bromfield
Quote job ref
JN-072026-7067867
Phone number
+441932264002

Job summary

Job function
Business Support
Subsector
Administrator
Sector
Business Services
Where
Burgess Hill
Contract type
Temporary
Consultant name
Halle Bromfield
Consultant phone
+441932264002
Job reference
JN-072026-7067867