Deputy Director Employee Engagement & Change Communications

As a senior, experienced and strategic change communications leader, you will oversee the design, strategy and delivery of employee engagement and internal communications for the Future Ofgem change programme. You will shape how we engage with our people, strengthen organisational culture, and evolve internal communications to empower teams across Ofgem.

You will bring deep expertise in change communications and employee engagement, with a strong track record of partnering with senior leaders. You will lead internal communications teams, mentor colleagues, and manage a complex, multi‑channel change communications programme. You will plan, oversee and deliver a significant programme of work on time, within budget and to a high standard, using effective matrix management and collaboration across multiple teams. 

You will demonstrate exceptional inclusive people leadership, strong enterprise leadership capability, a commitment to continuous professional development, and clear alignment with Ofgem's values. 

The role reports to the Executive Director of Communications and Engagement, with a dotted‑line reporting relationship to the Director for Business Change. The role requires ongoing and sustained working from Ofgem's London office.

The key areas of responsibility will include (but not be limited to the following):

• Strategic employee and Internal communication and planning.
• Employee engagement and change management communications.
• Relationship-building and influencing across leadership teams.
• Applying business acumen and cross-functional awareness.
• Driving innovation and creativity in messaging.
• Upholding governance, transparency, and ethical communication standards.

Key Outputs and Deliverables

• Development and delivery of Executive messaging and organisational storytelling
• Responsive issues management through internal communications
• Analysis and measurement of communication effectiveness.
• Project management and campaign planning.
• Be an active part of Ofgem's leadership community, supporting organisational success and representing Ofgem's values consistently.

Key Corporate Responsibilities

• Contributing to the development of Directorate and Ofgem wide strategic programmes, partnering with senior leadership to prioritise work and resources effectively.
• Setting the strategic direction of the Future Ofgem programme and providing intellectual leadership.
• Providing mentoring, development, effective performance management, leadership and guidance across the profession.