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EMEA Customer Coordinator Specialist

Bromborough Permanent £30,000 - £32,000 per year View Job Description
The EMEA Customer Coordinator Specialist will play a key role in supporting and enhancing customer relationships across the retail industry. This position, based in Bromborough, focuses on fostering growth and ensuring exceptional service delivery.
  • Flexible working available
  • Great progression opportunities within a Global brand.

About Our Client

The employer is a well-established organisation within the industrial/manufacturing industry. They are recognised for their commitment to excellence, offering a professional and collaborative work environment in Bromborough.

Job Description

  • Build and maintain strong relationships with key customers within the EMEA region.
  • Collaborate with the sales team to identify growth opportunities and drive customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Resolve customer complaints and escalate issues when necessary.
  • Provide updates to customers regarding order statuses and delivery schedules
  • Monitor and analyse customer feedback to implement effective service improvements.
  • Ensure accurate and timely communication with customers regarding orders and inquiries.
  • Provide support in developing and executing customer development strategies.
  • Coordinate with internal teams to resolve customer issues efficiently.

The Successful Applicant

A successful EMEA Customer Coordinator Specialist should have:

  • Previous experience in a customer service or similar role within the industrial/manufacturing sector.
  • Knowledge of export of goods.
  • Strong organisational and multitasking skills.
  • Excellent verbal and written communication abilities.
  • Proficiency in using customer relationship management (CRM) systems.
  • A proactive approach to problem-solving and customer satisfaction.
  • Ability to work effectively both independently and as part of a team.
  • Knowledge and experience of e-commerce would be desirable, not essential.



What's on Offer

  • Competitive salary starting from £30,000 per annum.
  • Opportunities for professional growth within the retail industry.
  • A permanent position based in Bromborough with a supportive work environment.
  • Engaging and collaborative company culture.



Contact
Danielle Hughes
Quote job ref
JN-102025-6871612
Phone number
+44 161 828 6223

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
FMCG (Fast Moving Consumer Goods)
Location
Bromborough
Contract type
Permanent
Consultant name
Danielle Hughes
Consultant phone
+44 161 828 6223
Job reference
JN-102025-6871612