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Events

London Permanent £40,000 - £45,000 per year View Job Description
The Community Engagement Manager leads day‑to‑day community engagement, events and programmes, ensuring members receive a high‑quality, inclusive and supportive experience. The role combines team and volunteer management, event delivery, and membership onboarding and retention, using insight and feedback to continuously improve community services.
  • Growing reform synagogue with a focussing on community.
  • Leading inclusive engagement, impactful events, and member experiences.

About Our Client

Inclusive Reform Jewish synagogue with a strong commitment to meaningful engagement, learning, wellbeing and life‑cycle support for its members.

Job Description

  • Lead the planning and delivery of a varied programme of in‑person and community events, ensuring high quality experiences from conception to post‑event follow‑up.
  • Act as the primary point of contact for members and prospective members, handling enquiries related to membership, events and services with professionalism and empathy.
  • Design and oversee a welcoming member onboarding journey, introducing new members to events, programmes and community life to support retention and engagement.
  • Use membership data, CRM insights and feedback to shape event programming, improve attendance and inform future planning.
  • Work closely with internal teams and external partners to ensure events are well‑promoted, inclusive and aligned with member interests.
  • Recruit, train and manage volunteers to support events and community activities, ensuring clear roles and a positive experience.
  • Line‑manage and coordinate administrative support to ensure smooth event operations and consistent member service standards.
  • Monitor engagement, attendance and retention, producing reports and recommendations to support membership growth and continuous improvement.

The Successful Applicant

  • Proven experience delivering membership‑focused events and programmes end to end.
  • Strong background in membership services, onboarding and retention.
  • Confident managing volunteers and small teams to deliver consistent, high‑quality outcomes.
  • Excellent stakeholder and relationship‑building skills, with a community‑first mindset.
  • Highly organised, able to manage multiple priorities in a fast‑paced environment.
  • Data‑driven, comfortable using CRM insights and feedback to shape engagement strategies.



What's on Offer

  • Competitive salary ranging from £40,000 to £45,000 per annum.
  • Opportunity to work with a respected not-for-profit organisation in London.
  • A permanent position offering stability and career growth.
  • The chance to contribute to meaningful and impactful projects.



If you are passionate about planning and delivering exceptional events in the not-for-profit sector, apply today to join this London-based organisation.

Contact
Olivia Bishop
Quote job ref
JN-052026-7013236
Phone number
+442072692210

Job summary

Job function
Marketing & Agency
Subsector
Exhibitions / Events & Experiential
Sector
Not For Profit
Location
London
Contract type
Permanent
Consultant name
Olivia Bishop
Consultant phone
+442072692210
Job reference
JN-052026-7013236