Export Customer Service Advisor

Ossett Temporary £15 - £18 per hour View Job Description
As an Export Customer Service Advisor in Ossett, you'll play a vital role in supporting the smooth flow of international operations within the industrial and manufacturing sector. You'll handle customer queries, process orders, and ensure timely communication to help the business deliver excellent service.
  • Start date for 14th September
  • Weekly pay

About Our Client

This role is with a company in the industrial and manufacturing industry, based in Ossett.

Job Description

  • Manage and process export customer orders efficiently and accurately.
  • Respond to customer queries and provide regular updates on orders and deliveries.
  • Coordinate with internal teams to ensure timely dispatch of goods.
  • Prepare and manage export documentation in compliance with regulations.
  • Monitor and track shipments, addressing any delays or issues promptly.
  • Maintain accurate records of customer interactions and transactions.
  • Support the resolution of customer complaints or disputes in a professional manner.
  • Collaborate with the logistics team to optimise delivery schedules and costs.

The Successful Applicant

A successful Export Customer Service Advisor should have:

  • Experience in customer service, preferably in the industrial or manufacturing sector.
  • Knowledge of export processes and documentation.
  • Strong organisational skills and attention to detail.
  • Excellent communication skills, both written and verbal.
  • Proficiency in using computer systems and software for order processing.
  • A proactive approach to problem-solving and the ability to work under pressure.

What's on Offer

  • Weekly pay.
  • Start date 14th September.
  • Free on-site parking.
  • Temporary contract based in Ossett.
Contact
Lee Mcerlean
Quote job ref
JN-092026-7098125
Phone number
+44 161 829 0398

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Industrial / Manufacturing
Where
Ossett
Contract type
Temporary
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-092026-7098125