Head of Income & Service

Hertfordshire Temporary £400 - £600 per day View Job Description
This is a highly visible role, leading operational performance while ensuring strong governance, compliance, and customer outcomes. You'll work closely with senior stakeholders to drive income recovery, optimise processes, and provide strategic oversight of service charge delivery.
  • Lead income & service charges for a major housing provider.
  • Immediate impact role with potential for long-term extension.

About Our Client

A well-established Housing Association in Hertfordshire.

Job Description

Lead the income and service charge functions.

Drive rent collection performance and arrears reduction.

Oversee service charge budgeting, reconciliation, and compliance.

Manage and develop operational teams.

Deliver performance improvements and process efficiencies.

Partner with executive and operational stakeholders to support strategic objectives.

The Successful Applicant

Essential housing sector experience within a Housing Association.

Proven experience leading income, rents, arrears, or service charge functions.

Strong understanding of social housing regulation and tenancy management.

Track record of delivering operational improvement and service excellence.

Experienced people leader with strong stakeholder management skills.

Available at short notice or immediately available preferred.

What's on Offer

  • Daily rate between £400 and £600, dependent on the level of experience.
  • Temporary contract offering flexibility and valuable experience.



If you're interested in this role, apply now.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

Contact
Nia Trussler
Quote job ref
JN-102026-7119849
Phone number
+44 118 955 9040

Job summary

Job function
Not for Profit
Subsector
Head of Finance
Sector
Not For Profit
Where
Hertfordshire
Contract type
Temporary
Consultant name
Nia Trussler
Consultant phone
+44 118 955 9040
Job reference
JN-102026-7119849