Helpdesk Scheduler

Chester Temporary £15 - £16 per hour View Job Description
As a Helpdesk Scheduler in Chester, you will be responsible for organising and coordinating schedules to ensure smooth operations. Your role will help the team deliver excellent service and meet the needs of their customers efficiently.
  • Immediate start temporary role until March 27
  • Possibility of going perm

About Our Client

Our client is a well-established and industry-leading organisation based in Chester, recognised for its continued success and outstanding reputation within the sector.

Job Description

  • Coordinate and manage schedules for customer repairs.
  • Ensure timely responses to customer queries and requests.
  • Monitor and update scheduling systems to reflect accurate information.
  • Liaise with team members to resolve any scheduling conflicts.
  • Communicate effectively with customers to confirm appointments and updates.
  • Assist in tracking and reporting on team performance metrics.
  • Identify and address any operational inefficiencies in the scheduling process.

The Successful Applicant

A successful Helpdesk Scheduler should have:

  • Strong organisational and time management skills.
  • Experience in scheduling or customer service based roles.
  • Excellent communication skills, both written and verbal.
  • Proficiency with scheduling tools and software.
  • A proactive approach to problem-solving.
  • Attention to detail and the ability to multitask.

What's on Offer

  • Immediate start temp role
  • Hybrid working after training (3 days in office, 2 days at home)
  • Weekly pay
  • Free on-site parking
Contact
Lee Mcerlean
Quote job ref
JN-102026-7126642
Phone number
+44 161 829 0398

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Not For Profit
Where
Chester
Contract type
Temporary
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-102026-7126642