HR Manager

As the HR Manager, you will play a pivotal role in leading the delivery of employee relations and HR administration services across the organisation. Acting as a trusted advisor to senior leaders, you will provide expert guidance on complex and high-risk people matters while supporting a coaching-led approach to people management.

You will lead and develop a team of specialists and administrators, ensuring a consistent, customer-focused service that balances commercial objectives, legal compliance and colleague experience. Alongside operational leadership, you will drive process improvement initiatives, identifying opportunities to simplify, streamline and automate services, including the use of emerging technologies and AI solutions.

Working closely with key stakeholders across the business, you will use data and insight to inform decision making, enhance manager capability and deliver continuous improvement across People Services.Key Responsibilities

• Lead on complex and high-risk employee relations cases, investigations and organisational change activity.
• Provide commercially focused, pragmatic HR advice to senior leaders and managers.
• Build and embed a coaching-led culture that develops manager capability and confidence.
• Lead, motivate and develop a high-performing People Services team.
• Drive continuous improvement across employee relations and HR administration processes.
• Identify opportunities to improve efficiency through system enhancement, automation and self-service solutions.
• Use data and trends to inform proactive interventions and organisational learning.
• Work collaboratively with legal, systems and wider People teams to deliver effective outcomes.
• Ensure compliance with employment legislation, internal policies and regulatory requirements.
• Build strong relationships with senior stakeholders and colleague representative groups.