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IT Support Specialist (Senior)

City of London Permanent £54,000 - £62,000 per year View Job Description
As an IT Support Specialist (Senior) in the financial services industry, you'll be the go-to person for resolving technical issues and ensuring smooth day-to-day IT operations. Based in Barbican, you'll play a key role in supporting the technology needs of the organisation.
  • Amazing Career progression
  • Strong Company Culture

About Our Client

An organisation operating in the financial services industry, based in Barbican.

Job Description

  • Provide first and second-line technical support to staff across the organisation.
  • Diagnose and resolve hardware, software, and network issues effectively.
  • Manage and maintain IT equipment, ensuring functionality and availability.
  • Support the onboarding process by setting up IT systems for new employees.
  • Monitor system performance and escalate issues as required.
  • Document technical processes and maintain accurate records of support activities.
  • Assist in implementing software updates and security patches.
  • Collaborate with the wider technology team to improve IT services.

The Successful Applicant

A successful IT Support Specialist should have:

  • Proven experience in IT support or a related technical role.
  • Strong problem-solving skills and a proactive approach to troubleshooting.
  • Knowledge of hardware, software, and network systems.
  • Familiarity with IT support tools and ticketing systems.
  • Clear communication skills to assist non-technical colleagues.
  • A keen eye for detail and the ability to document processes effectively.
  • A commitment to staying updated on new technologies and best practices.

What's on Offer

  • A permanent role within the financial services industry.
  • Salary between £55,000 and £62,000, dependent on the level of experience.
  • Location in Barbican with access to excellent transport links.
  • Additional benefits to be confirmed.



If you're interested in this role, apply now.

Contact
Harry Cavlan
Quote job ref
JN-072026-7074047
Phone number
+442072691749

Job summary

Job function
Technology
Subsector
IT Architecture
Sector
Financial Services
Where
City of London
Contract type
Permanent
Consultant name
Harry Cavlan
Consultant phone
+442072691749
Job reference
JN-072026-7074047