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Learning & Capability Design Manager

Welwyn Garden City Permanent View Job Description
The Learning & Capability Design Manager will play a pivotal role in shaping and implementing training programmes to enhance capability and strategic skills, particularly in growth functions and commercial, digital and AI skills. This role requires a strategic approach to workforce development, ensuring learning delivers measurable business impact.
  • Design and deliver the group L&D strategy for capability and strategic skills
  • A creative and innovative role that delivers beyond traditional learning design

About Our Client

This opportunity is within the retail industry, known for its dynamic and fast paced environment, rapidly evolving landscape and continued growth. The company operates on a national scale and is committed to fostering a culture of learning and innovation.

Job Description

  • Design and implement the strategy for building technical and strategic capabilities aligned to the organisation's evolution and growth.
  • Translate business strategy into clear, future-focused skills and capability plans.
  • A blended learning approach, bringing creativity and innovation to learning solutions eg. e-learning, workshops, academies, videos, coaching, on-the-job learning etc.
  • Partner with senior stakeholders to identify current and future skills needs and shape scalable solutions.
  • Develop long-term capability roadmaps balancing immediate demands with future readiness.
  • Act as a trusted advisor, influencing decisions and guiding investment in skills development.
  • Own and maintain technical capability frameworks and skill taxonomies.
  • Collaborate with Subject Matter Experts and leaders to design relevant, business-led learning solutions.
  • Drive modern learning approaches using AI and digital tools to deliver scalable, practical capability development.



The Successful Applicant

A successful Learning & Capability Design Manager should have:

  • Proven ability to build capability in line with strategic business priorities
  • Experience designing enterprise-level capability solutions
  • Strong stakeholder management and influencing
  • Understanding of skills frameworks and job architecture
  • Experience with AI, digital and technology platforms
  • Background operating in matrix organisations
  • Understanding of accreditation, certification or professional standards in technical disciplines

What's on Offer

  • Competitive salary and annual bonus of up to 20% of base salary.
  • Private Medical Insurance.
  • 25 days holiday
  • Opportunities for career progression within the retail industry.
  • Supportive and professional working environment.
  • Access to cutting-edge learning and development resources.



Please note, this role is working hybrid with 3 days in the office per week, based in Welwyn Garden City. If you are passionate about driving employee growth and have the expertise to excel as a Learning & Development Manager, we encourage you to apply today!

Contact
Jannah Khan
Quote job ref
JN-052026-7025573
Phone number
+44 193 226 4117

Job summary

Job function
Human Resources
Subsector
Learning & Development
Sector
Retail
Location
Welwyn Garden City
Contract type
Permanent
Consultant name
Jannah Khan
Consultant phone
+44 193 226 4117
Job reference
JN-052026-7025573