Modern Workplace Engineer

Nottingham Permanent £35,000 - £40,000 per year View Job Description
Modern Workplace Engineer working for a manufacturing organisation based in Nottingham. This role is full time.
  • Fully office based
  • Competitive salary

About Our Client

My client is a successful manufacturing organisation based in Nottingham looking for a full time Modern Workplace Engineer.

Job Description

  • Evaluate and recommend hardware solutions to support end-user workstations.
  • Diagnose and resolve complex desktop issues on-site, coordinating off-site repairs when required.
  • Install, configure, maintain, and troubleshoot hardware, software, and peripheral devices.
  • Support and maintain printing, scanning, and presentation equipment.
  • Collaborate with IT team members to ensure efficient desktop environment operations.
  • Manage user accounts, including onboarding and offboarding within Microsoft 365.
  • Gather and document network-related issues from users and escalate to the MSP.
  • Report and escalate system issues and outages, ensuring timely resolution.
  • Act as on-site support working with the MSP on network, O365, and cybersecurity incidents.
  • Respond to support requests via calls, messages, and ticketing systems while coordinating with vendors when necessary.

The Successful Applicant

  • Strong customer service focus with a commitment to user satisfaction.
  • Demonstrated analytical thinking and problem-solving skills.
  • Ability to prioritise and manage tasks effectively in high-pressure environments.
  • Excellent written, verbal, and interpersonal communication skills.
  • Capable of researching and analysing PC and software issues as needed.
  • Skilled at explaining technical concepts in clear, user-friendly language.
  • Self-motivated with the ability to work independently.
  • High level of attention to detail and accuracy.
  • Strong team player with experience in collaborative environments.
  • Can commute to Nottingham.

What's on Offer

  • Competitive salary
  • Free parking
  • Great benefits
  • Modern Workplace Engineer
Contact
Isabella Petrucciano
Quote job ref
JN-032026-6983037
Phone number
+44 121 230 9359

Job summary

Job function
Technology
Subsector
IT Support
Sector
Industrial / Manufacturing
Location
Nottingham
Contract type
Permanent
Consultant name
Isabella Petrucciano
Consultant phone
+44 121 230 9359
Job reference
JN-032026-6983037