Save Job Back to Search Job Description Summary Similar JobsExclusive opportunity with Michael PageFantastic opportunity for an experienced Operations ManagerAbout Our ClientReporting directly to the Managing Director, you will play a key role in supporting business operations, improving processes and helping maintain the high standards expected within a regulated healthcare environment.Job DescriptionMy client is a growing and highly specialised medical devices business looking for an experienced and hands-on Operations & Business Support Manager to oversee the smooth day-to-day running of our UK office.The RoleYou will be responsible for managing the company's back-office operations and ensuring compliance with financial, legal and operational requirements, including maintaining ISO 9001:2015 standards.You will also support and supervise a small administrative team while acting as a central point of coordination across the business.Key ResponsibilitiesOperations & Business SupportOversee the day-to-day operational running of the officeDevelop, review and implement company policies and proceduresSupport business improvement projects and operational efficienciesCoordinate facilities management, office maintenance and site securityLiaise with external suppliers, contractors and service providersHuman ResourcesSupport the full employee lifecycle including recruitment, onboarding and leaversPrepare contracts of employment and employee documentationProvide HR administration and maintain employee records using SAGE HRSupport employee relations matters and advise on employment legislationCoordinate training, appraisals and workforce planningManage employee benefits, pensions and wellbeing administrationFinance & AdministrationManage weekly bank payments and invoice processingLiaise with outsourced accountants and payroll providersSupport payroll review and pensions administrationMaintain company records, asset registers and purchase approvalsAssist with budgeting and cost control activitiesIT & Systems CoordinationLiaise with outsourced IT providers to ensure systems run effectivelyCoordinate hardware/software purchasing and system upgradesSupport telephony, mobile devices and office technologyAssist with IT projects and cyber security initiativesQuality & ComplianceMaintain and manage ISO 9001:2015 processes and documentationCoordinate internal audits and external audit preparationMonitor regulatory and legislative changesSupport compliance, health & safety and business continuity planningTeam ManagementSupervise and support two administrative team membersConduct appraisals, coaching and performance reviewsIdentify training and development needsThe Successful ApplicantWe are looking for someone who is:Highly organised and proactiveComfortable managing multiple prioritiesConfident communicating across all levels of the businessAble to work independently and make sound decisionsDetail-oriented with strong problem-solving skillsProfessional, adaptable and hands-on in their approachSkills & ExperiencePrevious experience in operations, office management, HR or business supportExperience working within a regulated or quality-driven environment is advantageousUnderstanding of HR processes and employment legislationFinancial administration experienceStrong IT and systems skillsExperience supporting ISO 9001 or quality management systems would be beneficialExcellent written and verbal communication skillsWhat's on OfferCompetitive salary ranging from £50,000 to £60,000 per annum.A varied and rewarding role with real responsibilityOpportunity to work closely with senior leadershipSupportive and collaborative team environmentExposure to multiple areas of business operationsThe chance to make a genuine impact within a growing organisationIf you enjoy working in a fast-paced environment and are looking for a broad operational role where you can contribute across the business, we would love to hear from you.If you are an experienced Operations Manager ready to take the next step in your career, we encourage you to apply and join this exciting opportunity.ContactAnna GreenQuote job refJN-052026-7028690Phone number+441618286206Job summaryJob functionLogisticsSubsectorHead OfficeSectorInsuranceLocationNewcastle-under-LymeContract typePermanentConsultant nameAnna GreenConsultant phone+441618286206Job referenceJN-052026-7028690
