Operations Manager

As the Operations Manager you will take full responsibility of a key client warehouse environment, ensuring operational efficiencies, service levels, people management and operational targets are met. Based at our clients site in Bedfordshire you will effectively support current and future contracts supporting the current business plan to introduce new customers. The role includes continuous improvement, business systems and process development opportunities whilst maintaining and developing customer relationships at a tactical level. Key responsibilities will include:

• Achieve budgeted levels of productivity and adherence to all KPI's and delivery of service levels as contractually agreed.
• Effectively plan warehouse layout to deliver optimum space storage and operational efficiencies.
• Develop close working relationships with the customer.
• Build employee engagement amongst the workforce and develop action plans accordingly in conjunction with HR.
• Develop strong working relationship with colleagues through open forums and engagement meetings.
• Develop a close working relationship with the site management team ensuring departmental contributions to the overall network efficiencies.
• Encourage innovation through the management team to deliver Continuous Improvement targets for the site.
• Deliver legal compliance and governance to Health and Safety Legislation.
• Manage the deployment of labour, ensuring all operational deadlines are met.