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Propositions Manager

London Permanent View Job Description
We are working with a mission focused consumer finance business who are looking to hire a Propositions Manager into their newly established and growing team.This role is based in London and is 3 days in the office.
  • A unique opportunity to join a new and growing propositions team
  • Working for a mission focused company

About Our Client

The client are a market leading, mission focused consumer finance business who are undergoing an exciting business wide transformation.

They are looking to hire a Propositions Manager into their newly formed team in London. This is a high profile role within the business and a unique opportunity to truly shape commercial business decisions.

Job Description

Key responsibilities of the Propositions Manager:

  • Support proposition development and optimisation
  • Work with the Senior Propositions Manager to develop and refine B2C propositions that respond to customer needs and support our brand and business goals
  • Use research, insight and competitor analysis to support proposition design
  • Help turn insight into simple, effective value propositions
  • Support the creation of tools and documents (like "proposition on a page") to help teams understand and use each proposition
  • Contribute to testing, validation and the ongoing refinement of propositions across their lifecycle
  • Support the collation of Proposition performance metrics by working with insight and data teams to produce clear reporting and performance commentary
  • Help shape and apply our customer positioning
  • Support the development and maintenance of core customer-facing positioning tools - including: o Our Scheme narrative and storytelling framework
  • A customer-facing articulation of the brand promise
  • Reasons to believe, tailored by audience and moment
  • Translate strategy into a clear, distinctive narrative that helps teams explain what makes the Scheme unique - and why it matters to different audience segments
  • Work with teams across Marketing, CX and the wider business to embed this positioning in messaging and materials
  • Help ensure our messages are clear, accessible and aligned across all key channels and customer moments Support planning and delivery
  • Help coordinate activity across teams to support proposition delivery
  • Assist with planning and running workshops, ideation sessions or discovery work
  • Contribute to go-to-market and testing plans and content creation
  • Keep project plans, documentation and timelines organised and up to date

The Successful Applicant

About you This role will suit you if you are:

* Organised, thoughtful and genuinely interested in what makes customers tick. You're someone who's confident digging into insight, spotting patterns, and helping others turn strategy into action.

  • Some who has experience in a marketing, CX, research, product or proposition related role
  • Confident using customer insight, feedback and data to support decision-making
  • A strong communicator who can write clearly and accessibly for different audiences
  • Able to influence through compelling, data‑driven storytelling.
  • Comfortable working across teams and managing different priorities
  • Someone who enjoys variety - from researching customer needs to helping shape customer messages
  • Target driven, with a proactive mindset and keen to learn and grow

What's on Offer

Competitive

Contact
Rebecca Moore
Quote job ref
JN-052026-7011147
Phone number
+44 20 7269 2146

Job summary

Job function
Marketing & Agency
Subsector
Financial Services
Sector
Financial Services
Location
London
Contract type
Permanent
Consultant name
Rebecca Moore
Consultant phone
+44 20 7269 2146
Job reference
JN-052026-7011147