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Records Lead

London Permanent £40,000 - £45,000 per year View Job Description
We are seeking a skilled Records Lead to manage and maintain accurate records for a law firm. This permanent position is based in London and offers an excellent opportunity to contribute to organisational success.
  • Work for a large international law firm
  • Brand new role with managerial responsibilities and a little travel

About Our Client

The hiring company is an international law firm with an fabulous reputation.

Job Description

  • Line-manage a team of three setting objectives and conducting regular one-to-ones/performance reviews.
  • Direct and oversee external contractors/service providers, ensuring services meet agreed SLAs and are delivered on time.
  • Review and improve Records working practices to streamline processes and reduce unnecessary administration.
  • Plan and deliver ad hoc Records projects, reporting progress, risks and benefits.
  • Barcode and register all incoming archive and deeds items in Elite 3E Records Management System (RMS), including file/box contents where provided on storage forms or schedules.
  • Return one copy of the completed registration form/schedule, with storage details added, to the relevant fee-earner's secretary.
  • Process retrievals: search Elite 3E RMS, order items via providers' web portals, receipt/sign for deliveries, and check-out/check-in items accurately on return.
  • Prepare consignments for collection (e.g., fill storage cages, arrange collections with the storage provider).
  • Manage permanent withdrawals and update Elite 3E RMS to reflect final disposition.
  • Undertake special Records-related tasks as required.
  • Destroy client files in line with firm policy, retention schedules and data-protection requirements (e.g., UK GDPR); obtain and retain certificates of destruction.
  • Maintain accurate chain-of-custody records and audit trails for all movements.
  • Support Business Continuity and Health & Safety procedures relevant to Records operations.

The Successful Applicant

  • Previous management experience.
  • Strong customer-service focus with a pragmatic, can-do approach.
  • Essential: proficient user of Elite 3E RMS (or equivalent records system) and confident with standard IT tools (e.g., Outlook, Excel, barcode scanners/labels).
  • Experience in Records/Information Management within a professional services environment.
  • Excellent telephone manner and written communication.
  • Understanding of data protection and retention principles applicable to Records.
  • Minor maintenance of business equipment (training provided).
  • Flexibility to travel to MK, Edinburgh, Glasgow ad Dublin as required.
  • IT literate, Elite 3E RMS essential.
  • Experience within Records services.

What's on Offer

£40,000 - £45,000 (depending on the candidate) plus benefits

Contact
Sarah Bagnall
Quote job ref
JN-012026-6918622
Phone number
+44 207 269 2466

Job summary

Job function
Legal
Subsector
Business Services
Sector
Business Services
Location
London
Contract type
Permanent
Consultant name
Sarah Bagnall
Consultant phone
+44 207 269 2466
Job reference
JN-012026-6918622