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Risk & Control Manager (Tech & Ops)

Crewe Permanent View Job Description
We are seeking a Risk and Controls Manager (Technology and Operations) to undertake first-line risk and controls activities across the Operations function, with a particular focus on technology, change and IT supplier management.
  • Join a fantastic and very unique organisation in a newly created role
  • Fantastic Culture, Progression and Flexibility on Offer

About Our Client

Our client is a small-sized organisation within the public sector based in Cheshire. They are focused on delivering impactful services through effective governance and operational excellence. They are committed to innovation and maintaining high standards in their technology operations.

Job Description

The Technology Risk & Controls Manager's responsibilities include, but are not limited to;

  • Lead and evolve first line risk and controls across Operations, spanning Technology, Change, Account Management, and HR.
  • Own controls relating to resilience, change and IT supplier management, including business continuity and related control activities.
  • Use the risk system to analyse Operations' risk profile, ensuring that risks and controls are up to date and actions are evidenced and on track.
  • Design and implement scalable control and oversight frameworks, with a core focus on technology risk and change, which dovetail with the organisation's Risk Management Framework.
  • Coordinate risk assessments across systems, Operations' suppliers and change initiatives; document outcomes and agreed actions.
  • Coordinate the maintenance of up-to-date policies and manuals for the Operations team, with particular support for technology-related documentation.
  • Own the Business Continuity Plan (BCP) and coordinate Business Impact Assessments (BIAs), ensuring they remain up to date.
  • Coordinate and oversee remediation of internal risk, audit, and RCSA actions across Operations, ensuring clear accountability and timely delivery.
  • Strengthen supplier oversight in Operations, working within the overall Supplier Framework, including maintaining robust first line controls schedules and control testing/assurance activities.
  • Represent first-line controls in leadership forums and governance committees; provide clear reporting and insight for submission to Executive Committees, the Audit & Risk Committee and the Board.
  • Support the Operations team in relation to document retention, data ownership, and data protection.
  • Champion best practice and continuous improvement, acting as a centre of excellence for risk and controls in Operations.
  • Work closely with the Second Line Risk & Compliance Team to ensure activities dovetail with overall risk management, governance and controls approaches.

The Successful Applicant

A successful Technology Risk & Control Manager should have:

  • Educated to degree level and/or holding a relevant professional qualification.
  • Strong experience in operational risk, controls and governance, with a track record in technology and/or change environments.
  • Practical knowledge of risk and control frameworks (e.g., RCSA, key controls, control testing, issue/action tracking) and the ability to design proportionate control suites.
  • Experience assessing third parties/suppliers in Operations and managing risk actions through to closure, with clear evidence and audit trail.
  • Strong planning and prioritisation skills, able to manage multiple workstreams in a fast-paced environment.
  • Excellent written and verbal communication skills, with confidence influencing stakeholders at all levels.
  • Understanding of financial services regulatory expectations for operational resilience, outsourcing and technology risk.
  • Highly organised, with excellent judgement, discretion, and attention to detail.
  • Trusted, discreet and professional with a high degree of integrity.
  • Strong critical thinking, analytical, and forward-planning skills.
  • Skilled at simplifying complexity, driving clarity and action.
  • Adaptable, proactive and results-oriented with a focus on delivery excellence.
  • Commitment to continuous improvement and learning.
  • Ability to challenge and provide insight in a constructive manner.



Desirable

  • As a significant focus of this role will be technology risk and controls, demonstrable experience in this area is critical. A financial services and IT audit background is highly desirable.
  • Experience in similar roles within financial services or the public sector.

What's on Offer

  • Competitive salary ranging from £70,000 to £75,000 per annum.
  • Opportunity to earn additional income through a performance-based bonus (12%).
  • Permanent role with long-term career development potential.
  • Supportive and collaborative work environment in Cheshire.
  • Chance to make a meaningful impact within the public sector.



If you are a motivated professional seeking a challenging role in technology risk and control, apply now to join this exciting opportunity.

Contact
George Wearden
Quote job ref
JN-072026-7060110
Phone number
+44 161 8290 401

Job summary

Job function
Not for Profit
Subsector
Internal Audit
Sector
Public Sector
Location
Crewe
Contract type
Permanent
Consultant name
George Wearden
Consultant phone
+44 161 8290 401
Job reference
JN-072026-7060110