Sales Administrator

Key Responsibilities:

• Maintain accurate, up‑to‑date customer records within internal systems to support smooth sales operations.
• Provide administrative support for preparing quotations and documentation for new projects.
• Coordinate with Material Control and Warehousing teams to meet delivery schedules and achieve operational targets.
• Manage and support main customer accounts and OEM partners, ensuring consistent communication and service quality.
• Handle customer enquiries related to products, services, pricing, and order status, delivering professional and timely responses.
• Process all material sales orders-including spare parts and transmissions-ensuring accuracy and efficiency.
• Monitor and track sales orders from receipt through to delivery, ensuring deadlines are met and customers are updated.
• Support the warranty claims process in close collaboration with the Service team and other internal stakeholders.
• Communicate regularly with the team in Germany to track order and delivery progress.
• Assist with broader company projects or tasks as required to support business objectives