Sales Support Manager

Liverpool Permanent View Job Description
This is an excellent opportunity for a Sales Support Manager to contribute to the growth and efficiency of a customer service and sales department within the industrial/manufacturing sector. The role is based in Liverpool and involves overseeing sales operations, ensuring seamless customer service, and driving process improvements.
  • Amazing opportunity for an experienced Sales Manager
  • Attractive salary, career development, progression opportunities!

About Our Client

Our client is a well-established international manufacturing business supplying specialist materials to customers across multiple global markets. With a strong reputation for quality and innovation, they operate within a fast-paced, customer-focused environment supporting continued commercial growth across Europe.

Job Description

  • Lead a team making sure the adequate level of support, training and professional growth is provided
  • Responsible for all Operational activities of the Sales Office including customer credit application, call-off, rebate scheme and consignment stock
  • Responsible for the Order to Cash process providing the highest level of customer support making sure the process is followed
  • Manage all intercompany sales between the company's subsidiaries interacting with all Business units General Managers
  • Responsible for the accuracy and the maintenance of the customer and prospect database interacting with Marketing
  • Lead commercially any enquiry from website providing all required information interacting as required with Technical & Operational function
  • Support the external sales team by providing data, analysis and stock information contributing to the SIOP process
  • Attend if/when required Sales meeting and SMT by preparing monthly report and analysis
  • Manage all commercial activities for ancillaries providing prices and maintain relationship with suppliers

The Successful Applicant

A successful Sales Support Manager should have:

  • A Degree in Business or Economics
  • Up to 5 years experience in customer service, order management, and commercial support
  • Proven experience managing or supervising teams
  • Highly driven, proactive and solutions focused
  • Strong commercial awareness and customer-first mindset
  • Ability to remain calm under pressure

What's on Offer

  • A competitive annual salary of £35,000.
  • A permanent position based in Liverpool with opportunities for career advancement.
  • The chance to work within a collaborative and supportive team environment.
  • Exposure to the industrial/manufacturing sector and its unique challenges.



If you are ready to take the next step in your career as a Sales Support Manager, we encourage you to apply today!

Contact
Lewis Allen
Quote job ref
JN-052026-7023586
Phone number
+441618286227

Job summary

Job function
Business Support
Subsector
Sales
Sector
Industrial / Manufacturing
Location
Liverpool
Contract type
Permanent
Consultant name
Lewis Allen
Consultant phone
+441618286227
Job reference
JN-052026-7023586