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Senior Business Change Manager (C5) (People)

London Permanent £70,000 - £75,000 per year View Job Description
This role involves leading and managing business change within a retail environment, focusing on people and organisational development. The Senior Business Change Manager will play a pivotal role in implementing strategic transformation initiatives.
  • Lead a major enterprise‑wide transformation
  • Shape future operating models and behaviours

About Our Client

The organisation is a well-established and respected name in the retail industry. It operates as a large organisation, offering a stable and structured environment with opportunities for impactful contributions in the Supply Chain and Transformation department.

Job Description

  • Lead organisational change.
  • Develop and implement strategies for effective change management.
  • Collaborate with cross-functional teams to deliver transformation initiatives.
  • Analyse organisational needs and design tailored solutions to support business goals.
  • Monitor the impact of change initiatives and adjust strategies as needed.
  • Provide expertise in organisational development and workforce planning.
  • Ensure alignment of change projects with the overall business strategy.
  • Engage stakeholders at all levels to ensure successful delivery of change programmes.

The Successful Applicant

A successful Senior Business Change Manager should have:

  • Proven experience in leading change and transformation initiatives within the retail industry.
  • Proven track record as a true change leader, with depth in behavioural change, engagement, and embedding new ways of working (not overly project‑management focused).
  • Experience leading large‑scale, complex, matrixed transformation programmes, ideally across multiple functions.
  • Strong capability in change impact assessment, readiness, stakeholder engagement, and building end‑to‑end change strategies.
  • Comfortable working with operating models, process design, and partnering closely with design/optimisation teams.
  • Strong knowledge of organisational development principles and practices.
  • Excellent communication and stakeholder engagement skills.
  • Ability to manage multiple projects and priorities effectively.
  • Strategic thinking and problem-solving skills.
  • Experience working in a complex change and transformation seat.

What's on Offer

  • Competitive salary £75,000 per annum.
  • 10% performance-related bonus.
  • Permanent position within a large and reputable retail organisation.
  • Ability to influence and align multiple functions and untangle known pinch points - driving real organisational clarity.
  • A role that values true change leadership over project management - ideal for someone who wants to drive behavioural, cultural and strategic impact.



If you are ready to take on this exciting opportunity and make a difference in the retail industry, we encourage you to apply.

Contact
Rachael Bailey
Quote job ref
JN-022026-6957348
Phone number
+44 20 7269 1732

Job summary

Job function
Human Resources
Subsector
Change Management
Sector
Retail
Location
London
Contract type
Permanent
Consultant name
Rachael Bailey
Consultant phone
+44 20 7269 1732
Job reference
JN-022026-6957348