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Senior Sales Manager

Manchester Permanent £48,000 - £50,000 per year View Job Description
As a Senior Sales Manager, you'll inspire and lead multiple sales teams within the Contact Centre to deliver exceptional results. As a key member of the senior leadership team, you'll drive commercial performance, champion a high-performing culture, and empower your teams to exceed targets while delivering outstanding customer experiences. This is an opportunity to make a real impact by developing people and shaping performance.
  • Fantastic opportunity within a thriving business.
  • Competitive salary and benefits package.

About Our Client

A well-established and growing organisation within the financial services sector, based in the heart of Manchester. Known for its customer-focused approach and commitment to excellence, the business offers a collaborative and supportive working environment where innovation, professional development and career progression are actively encouraged.

Job Description

  • Drive exceptional sales performance by delivering against agreed targets and timescales.
  • Monitor, analyse and interpret KPIs and performance data to identify trends, opportunities and areas for improvement across multiple sales teams.
  • Lead, coach and develop managers and their teams, fostering a culture of continuous learning, accountability and high performance.
  • Act as a key member of the Senior Management team, contributing to strategic decision-making and supporting business growth.
  • Build strong relationships with stakeholders across the business, representing the Contact Centre and collaborating to achieve shared objectives.
  • Champion a high-performance, customer-focused culture that empowers teams to consistently deliver outstanding results.
  • Identify and implement improvements to processes, performance and sales effectiveness, driving operational excellence and continuous improvement.

The Successful Applicant

  • A proven track record of leading multiple teams to consistently achieve KPIs and deliver outstanding business results.
  • High personal standards, with the ability to inspire excellence and set clear expectations that drive performance.
  • A commercially astute leader with strong emotional intelligence and a people-first approach.
  • Experience using performance data and insights to effectively manage, develop and improve both individual and team performance.
  • Exceptional leadership and coaching skills, with the ability to motivate, engage and develop high-performing teams.
  • Strong communication and stakeholder management skills, with the confidence to build effective relationships across all levels of the business.
  • A proactive, solutions-focused mindset with a passion for continuous improvement, innovation and delivering measurable results.

What's on Offer

  • A competitive salary of £48,000-£50,000, dependent on the level of experience.
  • Permanent position within the financial services industry.
  • Opportunities to make a significant impact within the customer service department.
  • Fantastic benefits package
  • Bonus potential



Contact
Danielle Hughes
Quote job ref
JN-062026-7038054
Phone number
+44 161 828 6223

Job summary

Job function
Business Support
Subsector
Sales
Sector
Financial Services
Where
Manchester
Contract type
Permanent
Consultant name
Danielle Hughes
Consultant phone
+44 161 828 6223
Job reference
JN-062026-7038054