Temporary Customer Service Representative

Southampton Temporary £13 - £16 per hour View Job Description
This Temporary Customer Service role in Southampton offers an exciting opportunity to support a busy yet friendly service line. The role involves assisting customers with their queries and ensuring smooth communication and service delivery.
  • Must be available to start quickly.
  • Varied customer service role based in central Southampton.

About Our Client

The employer is a well-established organisation, they are committed to delivering high-quality products and services while maintaining a professional and efficient working environment.

Job Description

  • Respond to customer enquiries via phone, email, and other communication channels in a timely manner.
  • Provide accurate information about products and services to customers.
  • Maintain and update customer records in the company database.
  • Coordinate with internal departments to resolve customer issues efficiently.
  • Process customer orders and ensure timely delivery.
  • Handle complaints professionally and escalate when necessary.
  • Support the team with administrative tasks as required.
  • Ensure compliance with company policies and service standards.

The Successful Applicant

A successful Temporary Customer Service professional should have:

  • Previous experience in a customer-facing or administrative role
  • Strong verbal and written communication skills.
  • Proficiency with computer systems and customer relationship management (CRM) software.
  • Excellent organisational and multitasking abilities.
  • A proactive approach to problem-solving and attention to detail.
  • The ability to work effectively in a fast-paced environment.

What's on Offer

  • Competitive hourly rate
  • Opportunity to gain experience in an office based role.
  • Supportive and professional work environment in Southampton.
  • Temporary position with potential for future opportunities within the organisation.



Contact
Sophie Markham
Quote job ref
JN-042026-6993416
Phone number
+44 238 068 2210

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Industrial / Manufacturing
Location
Southampton
Contract type
Temporary
Consultant name
Sophie Markham
Consultant phone
+44 238 068 2210
Job reference
JN-042026-6993416