Temporary Customer Support Officer

Didcot Temporary £16 - £18 per hour View Job Description
This is a Temporary Customer Support Officer position for a global manufacturing company based near Didcot. This is a long-term ongoing temporary assignment for a minimum of 12 months. The focus is on providing top-tier support and communication between the company and its customers.
  • Great opportunity to expand on your experience, skills and knowledge
  • Previous customer service or client facing experience required

About Our Client

This opportunity comes from a large organisation with a global presence. They are renowned for their commitment to innovation and quality, with a diverse and vibrant team operating from their Didcot office.

Job Description

Key responsibilities of the Temporary Customer Support Officer include:

  • Facilitate effective communication between the company and its customers.
  • Handle customer enquiries, complaints, and feedback professionally and efficiently.
  • Liaise with internal departments to ensure customer needs are met.
  • Maintain customer records and ensure the accuracy of information.
  • Contribute to the development of customer service procedures and standards.
  • Assist in the preparation of reports on customer interactions.
  • Participate in regular team meetings and contribute to the overall goals of the department.

The Successful Applicant

The successful Temporary Customer Support Officer will have:

  • Excellent customer service skills, with a strong focus on resolving issues efficiently.
  • Strong communication skills, both written and verbal.
  • The ability to work well in a team and contribute to its success.
  • Good organisational and multitasking skills, with an eye for detail.
  • Be driven, self-motivated, resilient and confident.
  • Have the ability to work in fast-paced, high-pressure environments.
  • Strong IT skills is highly desirable.

What's on Offer

Benefits include:

  • A competitive hourly rate
  • Immediate start
  • A rewarding work environment
  • Opportunities to make a positive impact in the community
  • An inclusive and supportive company culture
  • Holiday pay
Contact
Tori Morris
Quote job ref
JN-032026-6964180
Phone number
+441189337064

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Industrial / Manufacturing
Location
Didcot
Contract type
Temporary
Consultant name
Tori Morris
Consultant phone
+441189337064
Job reference
JN-032026-6964180