Warehouse Operations Manager

Based at our clients operation in London, the Warehouse Operations Manager will lead and manage the day-to-day Warehouse, Inventory and Transport operations team and activities. Reporting in to the General Manager you will be responsible for leading an inclusive culture, built on trust and high performance whilst also meeting legal, KPI and budgetary targets. Key responsibilities include:

• Providing a genuine and authentic leadership for the operations team.
• Influencing, managing and maintaining internal and external relationships across a variety of stakeholders, including Union partnerships.
• Delivering continuous improvement to KPI performance, understanding the business and cost implications of decisions made.
• Responsible for the day-to-day people management of direct reports, as well as talent spotting, driving development and succession planning.
• Day-to-day risk management and compliance, operating within legislation, policy and process in all matters ranging from people management to HSE.
• Identifying operations efficiencies and leading continuous improvement initiatives.
• Ensuring that the customer is at the centre of every decision-making process.
• Working closely with the planning team to identify key events and the operational capability of delivering these.
• Working with other senior managers to identify opportunities for further operational optimisation, understanding the balance between service and cost.
• Keeping up to date with changes in legislation and implement adjustments accordingly.