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The role of Senior IT Support Engineer requires someone who is excited about leveraging technology and design to deliver meaningful business outcomes for our internal customers. You will be providing 2nd and 3rd line support across the business. You will act as the Senior IT Engineer in the team. The role will be fully on-site as part of a small team of IT Support Engineers/Analysts.
The incumbent will be responsible for supporting IT matters with the internal users and work with vendors to support cases related to the UK. They are required to drive action plans in improving system performance and provide problem and configurations management.
You'll deliver top-tier support for maintaining and configuring business data and systems, including managing IT projects, leading business meetings, overseeing intricate housing data processes, resolving escalated incidents, offering expertise to colleagues, streamlining processes, and applying automation for data-related tasks in line with management's strategic vision.
As an Azure Application Specialist you will be responsible for supporting the Azure Application estate. Supporting Dev, Data and everything in between. You will be developing, monitoring and supporting existing applications.
Are you an adaptable 1st Line Application Support Engineer with a real passion for supporting the wider team in resolving and escalating issues, whilst working within company SLAs and delivering high quality service at all times? If so please read on….
Are you an experienced 2nd Line Application Support Engineer with a real passion for resolving issues and working within company SLAs whilst delivering high quality service at all times? If so please read on….
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